Tiago Jewellery Sheffield
Tiago Jewellery Sheffield
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0114 258 5020
enquiries@tiagojewellery.co.uk

FAQ

FAQ

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Do I need to make an appointment?

We welcome anyone to pop in and have a look around at anytime.
However, we advise to book an appointment during busy periods or if you want to an appointment with a certain team member. Call us on 0114 258 5020.
 


What is our policy on 'Conflict Diamonds'?

TIAGO diamonds have always been purchased from legitimate sources not involved in funding conflict and in compliance with United Nations resolutions. To the best of our knowledge all TIAGO diamonds are conflict free, based on our personal knowledge and/or written guarantees provided by all suppliers of our diamonds.


Can I buy bridal jewellery from your showroom?

The answer is YES!
Our showroom is full of bridial jewellery to suit many different tastes. From traditional fine jewellery to modern cut designs. We have a lovely selection of jewellery suitable for bridesmaids, mother of the bride, groomsmen as well as a fantastic selection of gifts for special occasions. 

We also have an extensive range of everyday jewellery available to order from our carefully selected suppliers. Many items can be viewed without the obligation to purchase. 


Can I personalise my jewellery?

The answer is YES!
We us the most up to date laser engraving technologies for engraving a wide range of products (not just jewellery)


Do you sell Gift cards?

The answer is YES!
Giftcards can be bought in store from £20.00 


Do TIAGO carry out repairs and alterations?

The answer is YES!
We offer a comprehensive repair and alteration service. Drop in and let one of our jewellers take a look. 


What is the lead time from ordering to delivery?

We advise to come in and see us as soon as you can for an initial consultation to consider all your options. Any ring design can be manufactured within 4-6 weeks. 


Do TIAGO make jewellery onsite?

TIAGO are experts in this field, we undertake special commissions, we offer a design service and can create a special piece for you. 


How do I look after my jewellery?

Caring for your precious jewellery items is important if you want to keep them looking their best. 
You should make sure you have your best quality jewellery pieces cleaned and checked for any necessary repair work at least once a year by us. If the settings are worn or the stones are loose a repair will be cheaper than replacing a lost stone! Note, we do not charge for this service. 

There are also a number of things you can do to care for your jewellery and protect it from wear and tear: Avoid getting hairspray or perfume on metals or pearls as they can become discoloured. Try not to wear your jewellery when you are doing the housework or gardening – it is not designed for this kind of environment and is likely to suffer.
Make sure you don’t use household chemicals near your jewellery. Always use dedicated jewellery cleaning products on your jewellery or seek advice from us before cleaning items. 


Why is a Platinum ring more expensive than one in white gold?

Platinum is so rare that the price of the raw metal is invariably higher that gold. Platinum is denser than gold and weighs almost half as much again as 18 carat gold.
Platinum jewellery is most often 95% pure compared to only 75% for 18 carat gold. (Gold is mixed with other metals as it is too soft in almost pure form) Platinum requires a higher level of craftsmanship and requires great skill to work it.


What does 'Carat' mean?

There are two different meanings to the word carat in connection with jewellery. When used describing gold it tells us the purity of the gold used. Pure gold is generally accepted to be too soft for everyday use so most gold, when used to make jewellery has other metals mixed with it (known as alloys) to make it more suitable for jewellery use. The lower the carat the lower the gold content.
9ct 37.5% pure gold
14ct 58.5% pure gold
18ct 75% pure gold
22ct 91.6% pure gold
When the word ‘carat’ is used to describe precious stones, it is describing the weight. One carat is approximately 0.2 gram. Because precious stones need to be weighed very accurately due to the large costs involved, the carat is divided into points, 100 points make one carat. A stone weighing half a carat may also be described as weighing 50 points.


Why is a wedding ring worn on the third finger of the left hand?

A wedding ring has been worn on the third finger of the left hand since before Roman times. They believed there was a direct connection between that finger and the heart.

CELEBRATING LOVE STORIES SINCE 2008

Elegant Design • Exquisite Craftsmanship • Expert Advice
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Tiago Jewellery, 891-893 Abbeydale Rd, Sheffield, S7 2BJ

0114 258 5020
enquiries@tiagojewellery.co.uk

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