Hi Everyone, thank you for everyone that has contacted us and for being so patient.
We are planning our way forward and having been away from the business for nearly 3months we are working behind the scenes to reopen as per government guidelines on the 15th of june.
We are planning a staggered implementation of our services and initially will be focusing on the collection of goods that have been with us through this period of lock down.
We may be onsite but not yet in a position to invite visitors to our premises until all necessary precautions are taken to ensure the safety of everyone, staff and clients alike.
As you can appreciate there has been an awful lot of disruption to our work load and we are returning to work with a view of working on the priority commissions/repairs and sales.
We have contacted all of our clients that were due to get married or have work carried out, if we have not been in touch please don't worry we shall be shortly and we are working hard to ensure we are ready to receive visitors after the 15th june, where as normally we are happy to accept visitors at any time, we will be adopting an appointment only service for collections as well as consultations, to avoid having too many in the store at any one time and to allow us to clean between visitors, If you would like to arrange for your goods to be posted out to you please send us an email to email@example.com and we shall send them to the address we have on record free of charge.
If your wedding has been rearranged for next year and the work wasn't complete we shall get to it as soon as possible, likewise if you are a new client looking for wedding rings for next year, our priority currently are the existing clients we have, we can generally make most wedding rings in a 4 to 6 week period so for a wedding taking place next year there is plenty of time.
If during lock down you have decided to get engaged, or indeed just want to treat your partner for putting up with you
get in touch, we are happy to do what we can for you.
All the reputable jewellery stores have pretty much ceased trading over the last 2 months, we personally wasn't prepared to compromise on the 1st rate service we offer, even in this very long post you can see what we do is measured and considered in our clients interest, we shall always put you 1st, there is no rush for events for next year and will happily welcome you all to our store when its safe to do so.
In the meantime if you have any enquiries feel free to contact us firstname.lastname@example.org 01142585020 (reduced hours) or 07736039028
All the very best and continue to stay safe,
David, Norman and the TIAGO Team